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Waterfront Carpark

Car Parking at the Waterfront Car Park: Terms & Conditions of Use 

Entry to or use of the Waterfront Car Park is subject to the current terms and conditions of the States of Jersey Development Company Limited / Jersey Development Company (“JDC”). 

 

Entry to and use of the Waterfront Car Park is entirely at your own risk.   

   

Customers are requested to read carefully the terms and conditions for entry to, use and exit from, the car parks and follow the procedures accordingly.   

 1. Jersey Development Company’s Liability   

Customers are advised that the Waterfront Car Park is open to everyone. The JDC, its employees or agents reserve the right to refuse admittance to the Waterfront Car Park. The JDC cannot guarantee the security of your vehicle or its contents.   

   

Accordingly, JDC, its employees or agents will not be held liable for any loss of or damage to, any vehicle including its contents whatsoever other than that which is attributable to wilful misconduct by JDC, its employees or agents’.   

 

2. Parking    

Entry to and exit from the car parks must be through the designated entrances and exits. Customers should park vehicles only within designated bays and avoid causing an obstruction.   

  • Bays reserved for disabled drivers should only be used by disabled drivers and vehicles parked in such bays must display appropriate disabled badges and/or windscreen stickers.    

  • Bays reserved for parents and children should only be used by parents with children under 8 years old. 

 3. Complaints Procedure   

Should your vehicle suffer damage or if you lose any of your possessions from the vehicle whilst it is in the Waterfront Car Park, we request that you:   

Inform enquiries@jerseydevelopment.je 

In case of theft, please also inform the Police and notify your insurers promptly.   

  

If you consider that you have a claim against JDC you must provide written notice with full details of the occurrence for the attention of: The Estate Manager, Jersey Development Company, First Floor, Dialogue House. 2-6 Anley Street, St Helier, JE2 3QE, or via email to enquries@jerseydevelopment.je 

All claims must be made within 72 hours of discovery of the loss or damage. Before submitting a claim to JDC, users are requested to check ‘Condition No 1’ (above) and to satisfy themselves that the subject matter of their claim falls within JDC's area of responsibility.   

   

4. Securing your Vehicle   

Unless requested by Jersey Development Company or one of its employees, please ensure that the following checks have been made:   

  • Your vehicle is fully and securely locked;   

  • All windows and the sunroof of your vehicle are securely closed;   

  • Vehicles licenced is Jersey must display a valid insurance disc on the windscreen   

 5. Possessions   

  • Wherever possible, please take your possessions with you when you leave your vehicle;   

  • If you have to leave possessions in your vehicle, do not leave them where they are visible and ensure that they are as securely out of sight as possible.   

6. Courtesy to other Customers   

Should you damage another customer's vehicle you are requested to report the matter immediately to 01534 617 449 or enquiries@jerseydevelopment.je and provide them with the registration number for both vehicles   

 

7.  Safety in the Car Park   

  • Please drive carefully in the car parks and obey the directional signs. Vehicles should not be driven at a speed in excess of 10 miles per hour.  

  • After you have parked your vehicle please proceed to the nearest exit ways which are signposted.  

  • Please ensure that children do not play in the car parks and please notify an JDC staff member if you feel the need for assistance in such instances. 

  • Pedestrians should use the designated pedestrian areas and zebra crossings. 

 8. Lost Tickets   

Customers who cannot produce their parking tickets upon departure will be charged according to the current Waterfront Car Park tariffs.  A new ticket can be printed by entering your registration plate number at the pay machine. 

   

9. Agency   

Anyone who enters into a contract with JDC for the parking of a vehicle, whether by purchasing a ticket or otherwise, does so on behalf of themselves.   

  

10. Moving and relocating of Vehicles   

  • JDC reserves the right to move any vehicle causing an obstruction within the car park or an incorrectly parked vehicle.  

  • JDC will not be held liable for any damage caused to any such vehicle or property other than that which is attributable to wilful misconduct on its part.   

  • JDC additionally reserves the right where the car parks have to be closed either temporarily or permanently in whole or in part or have to be evacuated in cases of emergency, to remove any vehicle at any time to any other reasonably convenient car park within the control of the JDC and it will not be liable for any damage caused to any such vehicle or property other than that which is attributable to wilful misconduct on its part.   

  • JDC reserves the right for it, its agents or the relevant police/control authority to move or remove any vehicle to safeguard any person or property against injury or damage or in the event of an actual or perceived threat to security and to remove vehicles which are, or appear to be, stolen or abandoned.   

  • JDC will have the right to remove vehicles parked in the short stay area for more than 15 days. These vehicles will be taken to the vehicle impound located at La Collette. 

  11. Indemnity   

The user of the Waterfront Car Parks agrees to indemnify JDC in respect of any claim by a third party arising out of the use of the car parks by the user or arising out of any act or omission whatsoever other than claims which are attributable to wilful misconduct or negligence on the part of the JDC.   

  

12. Variation   

JDC reserves the right to revise these terms & conditions. Please check the terms & conditions via the Jersey Development Company website regularly to ensure you are familiar with the current version.   

  

13. Laws and Jurisdiction   

This notice will be governed by and construed in accordance with Jersey Law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the Courts of Jersey, which shall be used in all cases.   

The Waterfront car park is designed as a short stay car park and as such the parking charges reflect this.

Parking is chargeable Monday to Saturday between the hours of 8am and 6pm at the following rates:

  • Less than 20 minutes: free

  • The first 3 hours are charged at £1.10 per hour or part thereof (if the total stay is over 20 minutes)

  • The fourth & fifth hour at £1.60 per hour or part thereof

  • The sixth, seventh and eighth hours of your stay are charged at £2.20 per hour or part thereof

  • The ninth hour and over is charged at £3.30 per hour or part thereof

The car park operates on either a ticket system and payment is made via pay-stations by cash or credit/debit card.

Alternatively, you can now 'Tap & Go' by tapping a contactless credit or debit card at the entrance barrier (no ticket required) and again at the exit barrier avoiding any wait at a pay station or worrying about losing your ticket.  Once the credit/debit card has been tapped at the exit, a parking fee will be displayed on the screen. If customers wish to continue to pay using the same card, the card is held at the reader (or tap twice) to process the secure payment, which then lifts up the barrier. Normal chip & pin cards can be used.

For customers who take a ticket at the entrance, you will need to make payment at the pay station. The car park records your registration details on your ticket and when payment is made, the barrier will raise automatically on exit. If the barrier does not raise, please insert your ticket and if payment has been made, the barrier will raise. There is an option to pay at the exit barrier by credit / debit card only, but please ensure you keep your ticket.

Please note that although parking is free between 6pm and 8am, if you leave your car all day and overnight, the following morning at 8am your parking charges will continue at £3.00 per hour or part thereof.

**Please note, lost or damaged tickets will be charged at £15**

There is no charge for using credit/debit cards.

Motorcycle parking is complimentary, and the assigned area for motorcycles can be found on the right side of the carpark entrance. Motorcycles are permitted to park from 8:00 AM to 6:00 PM for a duration of 6 to 8 hours. Motorcycle parking is not permitted overnight the area is monitored by G4S to ensure proper usage.

Commuter Parking Spaces

Located on the lower level of the car park are numbered spaces available to rent. There are 174 spaces available 24/7.

The spaces are behind barriers and the area is covered by CCTV.

Payment for these spaces are by standing order paid monthly in advance.

From 1 July 2023

7 day spaces £300 per calendar month plus GST

The car park operates an Automatic Number Plate Recognition (ANPR) system and will automatically raise the barriers on entry, the areas within the car park where you are authorised to park and on exiting the car park. In the unlikely event that a barrier does not raise, then you will be required to use the plastic card that has been issued to you to raise the barrier by placing it in front of the area below the display.

More details of our Terms and Conditions can be found below in the 'Downloads' section titled Amalgamated T&C's.

If you would like more information or are interested in having a dedicated parking space, please call 721 291 or 617 449.

Disabled parking permit

The Waterfront Car Park offers 5 parking spaces for holders of parking badges for people with disabilities.

If you would like to apply for a car park access card to benefit from this facility you will need to:

  • Complete parking pass application form that can be downloaded below

  • Complete & sign the terms and conditions

  • Provide a photocopy of the Jersey Parking badge

  • Supply your full address and contact details

 

Please post to: The Jersey Development Company, Dialogue House, First Floor, 2-6 Anley Street, St Helier JE2 3QE

Upon receipt of the above documents a car park access card will be arranged and sent to you by post within fourteen working days.

Disabled Badge Application T & C's 2023

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